Marketplace Integrity Specialist

Collingwood, Australia


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About Flippa

Flippa is a Melbourne based start-up, running the world’s #1 marketplace for buying and selling online businesses with total sales already exceeding USD$200m. Now we’re expanding rapidly to support our even bigger plans for the future, and that means we need more awesome people to join our team!

We pride ourselves on our customer focus, our learning mindset, our culture of experimentation and innovation, and our willingness to risk failure to achieve something awesome.

 

What we need

We’re looking for a dedicated Marketplace Integrity Specialist who will be based at our head office in Melbourne, Australia. The successful candidate will be a key member of the Marketplace Integrity Team.

 

What you’ll be doing

Marketplace Integrity Specialists keep the Flippa marketplace safe and secure for all users and maximise both buyer and seller satisfaction through the enforcement of the Flippa Terms of Use.

This role reports into the the Head of Marketplace Operations. You will work closely with the local Listing Management team here in Melbourne, together with the wider Marketplace Integrity team located throughout the world. 

Your main responsibility will be the assessment and verification of claims made by business owners looking to sell their business on Flippa. This includes verifying reported financial results, ownership, business performance, business operation, content and/ or product creation and distribution rights, social media presence and more. In addition you will be involved in mitigating and managing dispute and sanction processes amongst other Marketplace Integrity tasks that aim to maximise user experience by upholding the Flippa Terms of Use and ensuring the highest levels of quality on the marketplace.


What we’re looking for

An investigative character, someone that does not take things at face value but dives under the hood and looks far and wide to determine facts and actuals. Analytical, data driven, with fine attention to detail and a passion for clarity should be words that describe you. You will be communicating directly with business owners of all sizes throughout the world, so you need to be personable and eager to work with both internal and external parties to get results. You will need excellent communication skills.


About Marketplace Integrity @ Flippa

Flippa is an awesome place for great professionals – you’ll be working with talented colleagues, tackling challenging problems, and enjoying a competitive salary and equity package. We have a great culture, professional development opportunities and plenty of perks like a fully stocked kitchen, fortnightly lunch from local restaurants, social events including monthly Friday night drinks and free gym membership!

If this sounds like a good fit we’d love to hear from you!

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Flippa is headquartered in Melbourne, Australia with a second office in Manila, Philippines, and several employees working remotely in the US, NZ, Jamaica and SE Asia. Right now we have 40 people on the Flippa team, and counting!

Flippa was founded in 2009 by Mark Harbottle (BRW Entrepreneur of the Year 2012) and Matt Mickiewicz. Mark & Matt also founded 99designs.com and Sitepoint.com.