Account Manager

Berlin, Germany

About the Opportunity

The key purpose of the Account Manager is to support Flippa’s high value sellers by tapping into a worldwide network of businesses looking to sell.

This position is based in Berlin, Germany and reports to Flippa’s Director of Sales based in Austin, Texas and will work alongside a small, yet growing team as we expand our presence in the European market.

Own Your Future at Flippa
We are the #1 marketplace to buy and sell online business and fresh from our Series A capital raise, we are expanding to help more small business owners find their pathway to exit. Our team is growing fast and we are looking for the very best to join Flippa across the globe.

Flippa’s mission is to give every business owner a pathway to exit. Flippa’s platform powers the trading of digital assets and online businesses; we invented the space and we are the market leaders. Our unique peer-to-peer marketplace brings together entrepreneurs, owners, investors and operators to trade sites, stores, apps and online businesses. We represent the new real estate - it’s digital real estate - and this is your opportunity to be a part of a major shift in society, one where digital business ownership is the new currency and a new asset class.

As an Account Manager at Flippa, you’ll get to -  

  • Be a singular point of account management and development for a portfolio of sellers, coordinating with other departments such as customer success to ensure effective time-sensitive support. 
  • The majority of time will be spent as follows:
    • 40% of your time will be spent winning listings
    • 60% of your time will be spent managing listings
  • The Account Manager is measured on how many managed accounts convert to sale, the volume and quality of regular communication with the portfolio of clients and client satisfaction. 
  • A critical aspect of the role is to work with the existing Account Management team and Marketing.
  • It is also critical that the Account Manager can work with a diverse network of sellers across different business models, seeking to understand their businesses and work to improve their listing.
  • This role is measured by the service provided (e.g. contact touchpoints) and by the TTV (Total Transaction Value) that the book of sellers represents.

What you bring to the table - 

  • Proven work experience, preferably with at least 2 years experience in Account Management or a Sales role.
  • HubSpot experience is favourable.
  • Proven experience undertaking business analysis and process improvement highly regarded.
  • Previous experience in marketplace environment, digital asset sales will be considered an advantage
  • Direct knowledge of the small business sales environment will be advantageous.
  • Bachelor degree in business, commerce or marketing will be highly regarded.

To be successful, you will have - 

  • Ability to build personal relationships over-the-phone and in person
  • Results oriented, independent and well organized
  • Ability to work in a fast paced, deadline oriented environment
  • Adaptive to dynamic market changes and ability to identify and seize business opportunities
  • Profitability awareness, sales driven and entrepreneurial approach
  • Strong written and oral communication skills
  • Motivated team player
  • Good analytical skills
  • A positive attitude and desire to “go the extra mile” to achieve great things for Flippa.
  • Flexibility and comfort with ambiguity (We're a successful startup that will continue to grow and innovate aggressively.)
  • Have an interest in a start-up environment and interest in digital, online products and services.

Pay & Benefits
Flippa is an awesome place for great professionals – you'll be working with smart colleagues, tackling challenging problems, and enjoying a competitive salary, and equity package so you can share in the growth of the company. We also offer a huge suite of perks and benefits that ranges from generous paid time off allocations (for vacations, study, volunteering, birthdays, parental and preventative health), a Stripe card to spend on coffee and snacks, loads of social team meals and considerable budgets to spend on wellness and personal growth.

Check out what our team has to say about working at Flippa here!

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